2230 Privacy Policy — User Information Protection
Updated: January 2026 | Applies to all registered 2230 users in Malaysia
Types of Information We Collect
When you register and use the 2230 platform, we collect several categories of information to ensure a smooth, secure experience tailored to your needs.
Account information: Full name, email address, phone number, date of birth, and password created during registration. This information is used to verify your identity and keep your account secure.
Device and browser information: Device type, operating system, web browser, IP address, and other technical data collected automatically when you access the 2230 platform. This data helps us identify technical issues and improve platform performance.
Payment information: Details of deposit and withdrawal transactions in Malaysian Ringgit (RM/MYR), including payment methods used such as online banking or local e-wallets. We do not store your full card number or banking password.
Usage data: Records of in-platform activity such as bets placed, games played, session duration, and account setting preferences.
Cookies and tracking: Session and preference cookies that help us remember your login and tailor the platform display to your usage habits.
Purpose of Using Your Information
2230 uses collected information solely for platform operations, user security, and service improvement. We do not sell or rent your personal information to any third party for marketing purposes.
Your information is used for the following purposes:
- Verifying user identity during registration and login
- Securely processes deposit and withdrawal transactions in MYR
- Sending notifications related to your account, transactions, or policy changes
- Detecting and preventing fraud, account misuse, or suspicious activity
- Comply with applicable legal and regulatory requirements in Malaysia
- Enhancing platform functionality and personalizing your user experience
- Providing effective customer support whenever you contact us
Cookies and Tracking Technology
The 2230 platform uses cookies to enhance the user experience and ensure smooth platform functionality. Cookies are small text files stored on your device when you visit our website.
We use three main types of cookies:
- Session cookies: Used to maintain your login status during an active session. This cookie is automatically deleted when you close your browser.
- Priority Cookies: Saves your language, display, and personal preference settings so you don't have to reconfigure them each time you visit the platform.
- Analytics cookies: Collects aggregated, anonymised usage data to help us understand how users interact with the platform, for improvement purposes.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect login functionality or your overall experience on the 2230 platform.
Data Storage, Security & Information Sharing
2230 implements appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
All sensitive data — including account information and transaction details — is encrypted using current industry encryption standards during transfer and storage. Access to your personal information is also restricted to staff who require it for legitimate operational purposes.
Third-party sharing: 2230 does not share users' personal information with third parties for marketing or commercial purposes. However, we may share information in the following limited situations:
- Approved payment service providers, for the purpose of processing your MYR transactions
- Authorities or regulatory bodies with the legal authority to request such information
- In the event of a merger, acquisition, or sale of company assets, with prior notice given to users
Your data is retained for as long as your account is active or as required to meet legal obligations. Following account closure, data will be deleted or anonymised within a reasonable period in accordance with our data retention policy.
User Rights, Policy Changes & How to Contact Us
As a 2230 user, you have the following rights regarding your personal information:
- Right to access: You have the right to request a copy of the personal data we hold about you.
- Right to rectification: You may request that we correct any inaccurate or incomplete information in your records.
- Right to erasure: Under certain circumstances, you may request the deletion of your personal information, subject to legal obligations that require us to retain specific records.
- Right to object to processing: You may object to the processing of your data for specific purposes, including direct marketing.
Privacy policy changes: 2230 reserves the right to update this privacy policy at any time to reflect operational changes, legal requirements, or industry practices. Users will be notified of any significant changes via email or in-platform notification. The latest version of this policy is always available on this page.
This policy is governed by the laws of Malaysia, including the Personal Data Protection Act 2010 (PDPA). If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact our team at [email protected]. You may also refer to the FAQ us for more information on platform usage and account policies.
Still Have Questions About Your Privacy?
The 2230 support team is here to help you understand how we protect your information. Contact us or check the FAQ section for quick answers.